Terms and Conditions

Last updated: 29 November 2023


This summary is an overview of the key terms that apply to your use of our website and services. Find the complete Terms of Service below for more information about how our services work. Please take note that we refer to our website where you can access our services as “Demex”.

Our Services

Demex is a platform designed for speed, scalability, and security that provides users with the ability to trade digital tokens and financial instruments such as futures and options.

Demex uses Carbon, a decentralized, Cosmos-SDK based blockchain that allows users to permissionlessly trade, lend, borrow, list markets, make changes to system parameters, and further develop the platform, among other things.

Demex uses TradingView technology to display data on charts. TradingView is globally recognized as a leading platform for charting and trading, offering an extensive array of technical, drawing, and analytical tools. Powered by robust technologies available on web browsers, desktop applications, and mobile apps, this platform delivers unparalleled access to real-time data e.g. BTC USD chart, the latest financial news, Stock screener and Economic calendar.

Eligibility and Acceptable Use

Anyone who is able to connect to Carbon can use Demex. However, there are certain things you are not permitted to do on Demex, such as engage in illegal activities, or cause damage to our services or systems.

The range of services that are legally available to you will depend in part upon the country of which you are a resident of and from which you access Demex.

Please read the "Acceptable Use" and "Restricted Locations" sections below for more details.

Important Notices

Trading Risks

Cryptocurrencies and digital tokens are subject to high market volatility and risk, and are out of Demex's control and sphere of influence. Please apply your own due diligence before buying or selling cryptocurrencies and digital tokens. Demex shall not be liable for any losses, damages, costs, or expenses (including, but not limited to, loss of profits, loss of use, direct, indirect, incidental or consequential damages) from participating in trading activities or other crypto market-related activities. Do not use Demex if you do not understand these risks and enter into trades only when you understand the trading option you are using, the characteristics of the digital asset you intend to trade, and the potential financial risk of loss trading them entails.

Not an Offer

None of the information contained here or in Demex constitutes an offer (or solicitation of an offer) to buy or sell any security, currency, product, cryptocurrency, digital token or financial instrument, to make any investment, or to participate in any particular trading strategy.

Forward Looking Statements

The information contained here or in Demex may contain forward looking statements. These statements are not guarantees of future performance and undue reliance should not be placed on them. Such forward-looking statements necessarily involve known and unknown risks and uncertainties, which may cause actual performance and financial results in future periods to differ materially from any projections of future performance or result expressed or implied by such forward-looking statements.

Not Financial Advice

The information and publications here and within Demex are not intended to be and do not constitute financial advice, investment advice, trading advice or any other advice or recommendation of any sort offered or endorsed by Demex. Demex does not take into account your personal investment objectives, specific investment goals, specific needs or financial situation and makes no representation and assumes no liability to the accuracy or completeness of the information provided here. Demex also does not warrant that such information and publications are accurate, up to date or applicable to the circumstances of any particular case.

There are important legal terms provided below in the complete Terms of Service, including your general obligations, our limitation of liability and warranty disclaimers. Please take the time to read these terms carefully.

Complete Terms of Service

These Terms of Service and any terms incorporated herein ("Terms") apply to your access to and use of the website provided by us, our partners, or any other third-party service providers (collectively, "Demex”, "we", "us", or "our") including but not limited to trading, staking, liquidity pools, order books, matching engines, trading events, reward programs, APIs and all other services provided by Demex as described in these Terms (collectively, our "Services").

Demex reserves the right to change these Terms from time to time for any reason. Access to the website is subject to these Terms, as they are amended from time to time and published on the website. You should therefore read this page carefully each time you access Demex. Your continued access to the Website shall be deemed as having read, understood and accepted the revised Terms published on the Website.

1. Key Definitions

Capitalized terms not otherwise defined in these Terms will have the following meaning:

  • "Digital Asset" means any tangible or non-tangible asset including but not limited to non-fungible tokens, cryptocurrencies, derivative contracts, that are created and stored in a digital format that may be purchased, sold or traded via our Services.

  • "Digital Asset Wallet" means any Digital Asset account owned, controlled or operated by you.

  • "Account" means an end-user account on the Carbon blockchain opened through or is accessible via Demex by connecting through the user’s own Digital Asset Wallet, cryptographic key, or any other method.

2. Restricted Locations

Residents or inhabitants of the following jurisdictions (the "Restricted Locations") are not permitted to use the Services provided by Demex: United States of America, Mainland China, Singapore and countries sanctioned by United Nations Article 41 : Southern Rhodesia, South Africa, the Former Yugoslavia, Haiti, Angola, Liberia, Eritrea/Ethiopia, Rwanda, Sierra Leone, Côte d’Ivoire, Iran, Somalia/Eritrea, Iraq, Democratic Republic of the Congo, Sudan, Lebanon, Democratic People’s Republic of Korea, Libya, Guinea-Bissau, Central African Republic, Yemen, South Sudan and Mali.

3. Eligibility

Demex does not make the Services available in all markets and jurisdictions. If you are registering to use the Services on behalf of a legal entity, you represent and warrant that (i) such legal entity is duly organized and validly existing under the applicable laws of the jurisdiction of its organization; and (ii) you are duly authorized by such legal entity to act on its behalf.

You further represent and warrant that you: (a) are of legal age to form a binding contract (at least 18 years old in the U.S.); (b) have not previously been suspended or removed from using our Services; (c) have full power and authority to enter into this agreement and in doing so will not violate any other agreement to which you are a party; (d) are not located in, under the control of, or a national or resident of (i) any Restricted Locations, or (ii) any country to which the United States has embargoed goods or services; (e) are not identified as a "Specially Designated National;" (f) are not placed on the Commerce Department’s Denied Persons List; (g) will not use our Services if any applicable laws in your country prohibit you from doing so in accordance with these Terms; and (h) meet all eligibility requirements for the Services at the time of using any Services.

Demex may condition your access or continued access to certain Services (or features of those Services), such as by imposing eligibility requirements. Demex will keep you informed of these on its website. Demex may require, on an ongoing basis, that you demonstrate to us that you continue to meet these requirements. Demex’s decisions with respect to eligibility are final.

4. General Obligations

By accessing Demex or engaging in the Services, you agree to the following obligations.

  1. You must provide any information required when creating an Account or when prompted by any screen displayed within the Services. You represent and warrant that any information you provide via the Services is accurate and complete.

  2. You will, if required by the Services, create a strong password that you do not use for any other website or online service.

  3. You will maintain the security of your Account by restricting access to your Account and protecting your password, encrypted key, or any other cryptographic seed phrases related to your Account.

5. Limitation of Liability

By engaging in the Services, you agree that Demex will not be liable for losses to your account, including but not limited to: (a) any activities that occur due to any authorized or unauthorized access to your Account; (b) transferring your Digital Assets to a blockchain address or Account not owned or controlled by you; (c) security breaches including but not limited to hacks or intrusions to Demex or third-party providers, DNS hijacking, and smart contract exploits.

6. Warranty Disclaimer

Demex does not give any guarantee on uptime or service level regarding usage of the Services. This means that transactions you submit via the Services may fail at any given point in time without warranty. Demex will not be responsible to losses due to such failed transactions.

Demex cannot recover and will not be responsible for any Digital Asset that may be lost due to incorrect Digital Asset transfer.

7. Acceptable Use

We may, at any time and at our sole discretion, limit, suspend or terminate your use of Demex, if any transactions are made which we in our sole discretion deem to be (a) made in breach of this Agreement; or (b) suspicious, unauthorized or fraudulent, including without limitation in relation to money laundering, terrorism financing, fraud or other illegal activities; or (c) if we become aware or suspect that any Digital Assets or funds held in your Account may be associated with criminal proceeds or otherwise are not lawfully possessed by you.

8. Conditions and Restrictions

We may, at any time and for any reason, refuse to execute any transaction submitted via the Services or impose any other conditions or restrictions upon your use of the Services without prior notice.

9. Risk Disclosure

You understand that an investment or trade in any security or cryptocurrency is subject to a number of risks, and that discussions of any security or cryptocurrency published on Demex may not contain a list or description of relevant risk factors. You understand that markets change continuously, so any information, content, or other material provided on or through Demex may not be complete or current, or may be superseded by more current information. You rely on such information at your own risk.

Demex offers its Services at your own risk. You acknowledge, agree and accept that trading entails a high financial risk. You have the necessary experience and knowledge to understand the risks involved in using the Services, in particular derivative products. You should carefully assess whether your financial situation and tolerance for risk is suitable for buying, selling or trading cryptocurrency and using the Services.

You may lose all of the funds in your Account.

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