# Troubleshooting

If you're logging into [Demex](https://app.dem.exchange/) using a non-MetaMask wallet (eg. Keplr), but you already have funds in an Ethereum address that can only be accessed through MetaMask, the following notification may appear when you attempt to interact with Demex.

<figure><img src="https://3548599389-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MO-XZjWplLUJPNs07G8%2Fuploads%2FcC7XhfUDrsE9uabBthXt%2FPopup.png?alt=media&#x26;token=89fd791f-f079-40a1-90be-643585a968d6" alt=""><figcaption></figcaption></figure>

To resolve this, you have to first connect to Demex using your MetaMask account. After that, you can switch to your preferred wallet and carry out transactions on Demex as usual.
